Speaking

Behavioural science madepractical, provocative and useful.

The hidden psychology behind human behaviour. Why people do what they do, how we influence what happens next, and how we intentionally design experiences that change how people think, feel and act.

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The talks

Three talks. One underlying question.

It’s Probably Not
About You

Why humans do what they do, and why we keep getting it wrong

We react to behaviour as though the behaviour is the explanation. It rarely is.

It looks like this
Someone becomes defensive.

We reach for attitude, motivation, personality or intent. Underneath the behaviour it is usually safety, control, identity, belonging, status and perception.

The room leaves able to ask one better question, about a colleague, a customer or someone they live with.

What might actually be driving this behaviour?

KeynoteWorkshop LeadershipBusinessSalesHealthcareCultureRelationships

The Influence Loop

Why telling people what to do rarely changes what they do

Behaviour isn’t changed by information alone. It is shaped by what people perceive, feel, interpret and experience.

What the room hears
  • Sales teams hear sales.
  • Leaders hear leadership.
  • Healthcare teams hear behaviour change.
  • Organizations hear change management.
  • Parents probably hear Tuesday.

Influence without manipulation, and the uncomfortable part: how leaders inadvertently create the exact resistance they are trying to overcome.

Your intention doesn’t determine my response. My interpretation does.

KeynoteWorkshop LeadershipSalesChangeCommunicationHealthcare

The Experience Happens
Inside the Human

Why what you create matters less than what people experience

The experience is not the thing you built. It is the psychological response happening inside the person.

Organizations design meetings, conferences, workplaces, customer journeys, training, brand activations, presentations and products. None of those things are the experience. Behavioural science can shape the states underneath them deliberately, and in this order.

The states underneath
  1. Expectation→
  2. Perception→
  3. Safety→
  4. Curiosity→
  5. Participation→
  6. Connection→
  7. Surprise→
  8. Meaning→
  9. Memory→

Drawn from large-scale corporate meetings, the coaching room and actual experience production. It is not an events talk.

KeynoteWorkshop LeadershipCustomer experienceEmployee experienceMeetingsCultureBrandsHospitalityLive experience
Formats

Every talk ladders into a longer engagement.

Start with the keynote. Go further when the room wants to. Each step is the same thinking at greater depth, not a different product.

  1. 60 minKeynote
  2. 90 minWorkshop
  3. Half dayDeep session
  4. Full dayIntensive
  5. OngoingChange advisory
Stages and audiences

From boardrooms to live audiences.

Senior executives and Fortune 100 organizations, creative teams, and rooms that were never going to sit still for a slide deck.

AstraZenecaAbbVieJanssenNovartisPepsiFordRE/MAXYMCANew York Fashion WeekBGC CanadaTEDx

Book aconversation.

Keynote · Workshop · Half day · Full day · Advisory

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